Oracle Service Cloud Operations Dashboard

We’ve been playing about with what could be achieved using the Service Cloud REST API and decided to build a simple dashboard. We made it public so you can see for yourselves. All you need is your support site domain (e.g. yoursite.custhelp.com) and a valid session ID (which you can get from a custom tab/link in the console/BUI).

Dashboard screenshot

You can even add a link to the console using the following config:

Config name:

TBAR_LINK_LIST
Config value:
item(1, "Dashboard", "https://dashboard.corestudio.uk/?session=$p_sid&domain=YOURSITE.custhelp.com")